Guatemala City

• INGUAT, 7 Avenue 1-17, Zone 4. Travellers have mixed reports about the service being unreliable here at the official travel office. There is little written material You can get some nice posters for Q6 (quetzales), and if you bring your own blank CD, they will copy some marimba music for you.

Although it holds a repelling reputation for violent crime, Guatemala is also known for its good-natured, friendly citizens.

• 🌍 La Aurora International Airport (GUA  ^IATA), 9av 14-75, Zona 13 (in the south side of town, in Zona 13.). Largest international airport in the country. 

There are daily international arrivals from the US, México, El Salvador, Honduras (San Pedro Sula, Tegucigalpa), Costa Rica (San José), Nicaragua (Managua), and Panamá and less frequent arrivals from Spain. The only available domestic flights are with Avianca (formerly TACA Regional) and TAG from Flores near Tikal. The number of arrivals are in parentheses:

• Aeroméxico: México City (3)
• American Airlines: Miami (3), Dallas (1)
• Avianca: Miami, Los Angeles, Chicago, Boston, Washington, México, San José (3), El Salvador (3), San Pedro Sula (2), Tegucigalpa (1), Flores (2), Cancún. (most outside Central America and Guatemala via San Salvador)
• CM (Cielo Maya) Airlines: San Pedro Sula (1)
• Copa Airlines: Panamá (5), Managua (2), San José (2).
• Delta Air Lines: Atlanta (1), Los Angeles (1).
• Iberia: Madrid (direct 3 times a week). (Rest of the week via San Salvador, San José, or Panamá. No fifth freedom rights for travel within Central America, meaning they cannot take on passengers who only want to travel from San Salvador or Panama to Guatemala City.)
• JetBlue: New York City-JFK
• Sosa Tegucigalpa (1 M-F) and San Pedro Sula (1 M-F)
• Spirit Airlines: Ft Lauderdale
• Transportes Aéreos Guatemaltecos (TAG): Flores, Puerto Barrios, Belize City, Roatan, San Pedro Sula, Tegucigalpa, San Salvador Ilopango
• United Airlines: Los Angeles, Houston (3), Newark (on Saturdays), Washington Dulles
• Volaris/Volaris Costa Rica: Cancun, Guadalajara, Mexico City, San Salvador & San Jose CR
• Wamos Varadero & Madrid

If you need to change money or withdraw cash from an ATM, do so before exiting customs. There is no currency exchange or ATMs located past customs in international arrivals. You would need to go upstairs to Departures for these services.

There are always taxis at the airport. They operate with fixed prices (around US$12 from the airport to Zona 10) that are 2-3 times higher than what you would pay for the same distance with an ordinary taxi. If your hotel is in Zona 10, chances are high that there is a free shuttle service.

Regular shuttles run to Antigua each day, several times a day from 06:00 to 20:00 (prices US$8–12 per person).

There is also a bus route operating the road that passes the airport that will take you to Zona 10 at around La Reforma and 12 Calle. If you are going to the old city center (Zona 1), many buses go that way from La Reforma or from 7 Avenida that runs in parallel with La Reforma, one block away. The red city buses are not safe due high incidences of crime against the driver and passengers. It is recommended passengers use taxis locally.

Central American highways CA-1 and CA-9 run through Guatemala City.

CA-1 is part of the Pan-American Highway and comes from the border with Mexico near Tapachula through the western highlands. Within the city, CA-1 is first Avenida Roosevelt, then Boulevar Liberacion and then Bulevar Los Proceres. It then becomes Carretera an El Salvador outside of the city and it leads to the Chinamas border with El Salvador.

Being the national transportation hub there are various bus lines going into and out of Guatemala City in all directions, from around the country, and from neighboring countries at varying distances. Most foreigners coming into the country would most likely fly in but it's also possible to travel from various cities in the U.S., through Mexico, to Guatemala City; and from Panama through the Central American isthmus by bus.

The city has four major bus stations based on the compass points. They are:

• 🌍 Centra Norte, Km 8.5 Carretera al Atlántico, 40-26 Zona 17 (The Blue-White Transurbano buses connect Centra Norte into town), ☏ +502 2500-9800. Bus station and a major shopping mall integrated into one big retail complex in the northeastern part of Guatemala City. First class pullman and chicken buses go from here to Eastern Guatemala, Caribbean Coast, Northern Lowlands (Peten) and to Alta Verapaz. 
• 🌍 Centra Sur, Calle 23, Galerías Centra Sur Zona 12 Villa Nueva (South end of town on the border with Villa Nueva). Buses from points south such as San Miguel Petapa, Amatitlán, Bárcena, Villa Nueva, Esquintla, Puerto San José and the Pacific Lowlands. Centra Sur is also the southern terminus and bus station for the green Transmetro buses going into Guatemala City. 
• 🌍 Terminal Trebol, Calzada Roosevelt & 1a Avenida Zona 7 (Along 1a Ave between the auxiliary road alongside Calzada Roosevelt & 6a Calle, next to Estadio Trebol). Chicken buses to Antigua, Monte Carmela, Patzun, San Juan de Sacatepequez, Zaragoza and other cities and towns in Sacatepequez and Chimaltenango departments. The "terminal" is nothing more than a series of bus stops (paradas) lined up along 1a Avenida. The only available amenities are street vendors selling food and drinks along the sidewalk. (updated Jun 2018)
• 🌍 Estacion de Occidente, 41a Calle entre 7a Ave y 11a Ave Zona 8 (41a runs parallel along the north side of Blvd Liberacion (Hwy CA-1), between 7a Ave & 11a.). Chicken buses to Huehuetenango, Panajachel, Quetzaltenango, Cuatro Caminos, Los Encuentros and other places in the Western Highlands. The "station" is nothing more than a series of bus stops (paradas) lined up along 41a Calle. The only available amenities are street vendors selling food and drinks along the sidewalk. (updated Jun 2018)

La Terminal in Zona 4 is closed as a bus station and only functions as a large (informal) marketplace.

The pullman companies and some chicken bus companies have their own terminals in Zona 1 near the old train station (Museo de Ferrocarril), a dodgy area. It is best to get a taxi to get around there especially after dark. There are other bus stations in Zona 10, 11 and in other parts of the city, some of which are in better areas. Some of the same companies have an additional presence in either Centra Norte or Centra Sur in addition to their own terminals:

• Transportes Alamo, 12a Ave "A" 0-65 Zona 7, ☏ +502 2471-8626. To Quetzaltenango (updated Jun 2018)
• Autobuses Del Norte (ADN), 8a Ave 16-41 Zona 1, ☏ +502 2251-0610. Petén and Quetzaltenango. (updated Jun 2018)
• Comfort Lines, 4a Ave 13-60 Zona 10, ☏ +502 2501-1000. Guatemala City and San Salvador. 
• Fortaleza Del Sur, 19 Calle 8-70 Zona 1, ☏ +502 2230-3390. Malacatan, Retalhuleu, Tecun Uman, Talisman and other cities and towns in the Pacific Lowlands. They also have a presence in Centra Sur in Zona 12. 
• Fuentes Del Norte (FDN), Maya De Oro, 17 Calle 8a. y 9a. Avenidas 8-46 Zona 1, ☏ +502 7497-7070, +502 7497-1786. Guatemala City to Izabal, Petén, San Pedro Sula and Belize City. (updated Nov 2017)
• Transportes Los Halcones, Calzada Roosevelt 37-47 Zona 11, ☏ +502 7765-7985, +502 2439 4911. Direct first class pullman bus towards Huehuetenango and La Mesilla (Km 330 Aldea Valparaiso, La Democracia). (updated Jan 2018)
• Hedman Alas, 2a Ave 8-73 Zona 10, ☏ +502 2362-5072. Daily departures to Tegucigalpa via Copan Ruinas, Tela, San Pedro Sula in Honduras. Onward shuttle connection to Antigua for arrivals from Honduras. (updated Jun 2018)
• Linea Dorada, 16 Calle 10-03 Zona 1, ☏ +502 2415-8900. Goes west to Tapachula, Huehuetenango and/or Quetzaltenango and north to Flores/Santa Elena (updated Jun 2018)
• LiteGua, 15 Calle 10-40 zona 1, ☏ +502 2326-9595, +502 2326-9400. To the Caribbean Coast and Eastern Guatemala. Additional service to Antigua in a mini-bus (microbus). (updated Jun 2018)
• Maya De Oro y StarBus, Calzada Raul Aguilar Batres 7-55 Zona 12, ☏ +502 2471-0952. Starbus goes towards Esquintla, Puerto San Jose and other places in the Pacific Lowlands while Maya De Oro go to Quetzaltenango. (updated Jun 2018)
• Transportes Monja Blancas, 8A Avenida 15-16 Zona 1, ☏ +502 7961-8484. Pullman bus company to Coban. They also have an additional presence at Centra Norte (updated Jun 2018)
• Platinum Centroamerica (King Quality), 4 Ave 13-60 Zona 10, ☏ +502 2501-1000. International bus serving Guatemala City, San Salvador, Tegucigalpa, San Pedro Sula and Managua. 
• Pullmantur, 1a Avenida 13-22 Zona 10 (Hotel Holiday Inn), ☏ +502 2495-7000. Operates buses between Guatemala City, Tegucigalpa and San Salvador. 
• Autobuses Rápidos del Sur, 20a Calle 8-55 Zona 1, ☏ +502 2232-7025. Malacatan and Tecun Uman via other cities and towns in the Pacific Lowlands on two separate routes. They also have a presence in Centra Sur in Zona 12. (updated Jun 2018)
• Rebuli, 21a Calle 1-34 Zona 1, ☏ +502 2230-2748. They have their own pullman and chicken buses to Panajachel. They also pick up at the Terminal Occidente. (updated Jun 2018)
• Rutas Orientales, Centra Norte Km 8.5 Carretera al Atlántico, Zona 17, ☏ +502 2326-3200. Goes east to Chiquimula, Esquipulas and Zacapas. (updated Jun 2018)
• Ticabus (Transportes Internacionales Centroamericanos), Calzada Aguilar Batres, 22-55 Zona 12, ☏ +502 2473-3737. International bus company going across the Central American isthmus between Panama City and Managua. From Managua one route goes to Tegucigalpa and San Pedro Sula in Honduras while another continues along the Pan American Hwy to San Salvador, Guatemala City and Tapachula in Mexico. They also have another north-south route connecting El Salvador to Honduras. 
• Trans Galgos Inter., 7a Avenida 19-44 Zona 1, ☏ +502 2220-6018. departs 13:00. International services to Tapachula from Guatemala City via Retalhuleu and Coatepeque on one route and twice daily to San Salvador on another. They also operate a third domestic route to Quetzaltenango from Guatemala City. They also book onward travel all the way to the U.S. border through Mexico. US$17. 
• Transportes del Sol, Avenida las Américas, adentro del Hotel Las Américas, zona 13 (Inside the Hotel Las Americas in Zona 13), ☏ +502 2422 5000, +502 4147 3104. Office hours M-F 08:00-18:00 and Sa-Su 08:00-16:00. Serves Guatemala City, San Salvador, Tegucigalpa, Managua and San Jose. US$28 (one-way). 
• Transportes Valesquez y Zacaleu Futura, Calzada Roosevelt 9-34, Zona 7, ☏ +502 7764-2145, +502 2473-5081. Second class pullman bus/coach towards Huehuetenango. Multiple stops along the road in the older MCI, Marcopolo and Mercedes coaches. (updated Jan 2018)

• Transmetro is Guatemala City's bus rapid transit (BRT) system. The fleet consists of (green) modern buses that have fixed stops and partly run on dedicated lanes, avoiding other traffic. Stops and vehicles are guarded by municipal police. The system has six lines, numbered 1, 2, 6, 12, 13, and 18. Service on each line begins between 04:30 and 17:30, and ends between 20:00 and 22:00. You must pay using a "Citizen's Card", which is available from the machines at each bus stop. It costs Q20, and includes 5 free trips. Subsequent trips are 1Q each (2023). There is also a prepaid bus card system called Transurbano that is being implemented in the metro area.
• Transurbano (blue & white) buses provide slower service on more routes. To use this system you have to buy a pre-paid card from special booths, such as in Zona 1's Plaza Barrios, the CentraNorte bus terminal and the Zona 10 TransUrbano office on Av La Reforma. Cash is not accepted on board. It has surveillance cameras, and panic buttons in the units, which communicate directly to police officers.
• The old red city buses, los rojos, are hotbeds of violent robbery and extortion, and should only be used in an emergency.

There are two kinds of taxis: the ones with a meter and the ones on which you have to agree on a price before the trip. Of the metered taxis, the best service is given by Taxis Amarillo (yellow cabs). It is not possible to hail them in the street so you have to call 1766. They will demand an address (they can sometimes by quite picky about getting an exact address: look around at nearby houses, and give the correct zona) and normally a telephone number, so it might be wise to have someone call on your behalf from a restaurant or so. With Amarillo, every trip is logged, and riding is considered safe.

The other kind of taxis are white. With these you have to negotiate a price, and as you are a foreigner, they most likely will demand more than the normal fare. Normally, the white taxis should be cheaper, but unless you negotiate well, the yellow taxis might actually be the cheaper choice. It is also the question of safety. There are approximately 800 unlicenced and stolen white taxis circulating the city. If you do find a white taxi who is decent, the driver will be happy to give you a card and pick you up if you call in advance; many locals who can afford the odd taxi have their favorite "taxista" whom they call, and the drivers themselves can refer you to another reliable driver should they be busy. The minimum price for a metered cab ride is Q25.

• Amarillo Express, ☏ 1766, servicioalcliente@amarilloexpress.com. 
• Blanco y Azul: 360 0903

The ride hailing service Uber operates also in Guatemala City.

• 🌍 National History Museum (Museo Nacional de Historia), 9A Calle 9, ☏ +502 2253 6149. (updated Mar 2021)
• 🌍 National Museum of Archaeology and Ethnology (Museo Nacional de Arqueología y Etnología, MUNAE), 7 Avenida. Presents an archaeological sample of the Mayan civilization. This is where you find the famous Tikal mask. (updated Aug 2020)
• 🌍 Ixchel Museum of Indigenous Textiles and Clothing (Museo Ixchel del Traje Indígena), 6 Calle final (Campus of Universidad Francisco Marroquín), ☏ +502 331-3638. M-F 09:00-17:00, Sa 09:00-13:00. A large collection of traditional costumes, information on weaving and dying techniques, the processing of the materials in use, the history and development of the traditional costumes and a collection of paintings by Carmen Pettersen. The explanations are in English and Spanish. The museum also has a shop where you can get fine examples of Guatemalan artesania. The prices are higher than at the markets, but the quality is also higher and the selection is good. The shop also has a variety of books, including its own series of publications about the traditional costumes of Guatemala, hard to come by in other book stores, and also the book The Maya of Guatemala - life and dress (with text in English and Spanish) by Carmen Pettersen, for Q465 (raised because the book is now out of print). Q45 adults, Q25 students. (updated Aug 2020)
• 🌍 Popol Vuh Museum (Museo Popol Vuh), 6 Calle final (Campus of Universidad Francisco Marroquín), ☏ +502 361-2301. M-F 09:00-17:00, Sa 09:00-13:00. The museum has no particular focus on the Popol Vuh as the name suggests, but has a rather nice collection of archaeological items from the pre-Hispanic Mayan world. There is also a room dedicated to Colonial items. The explanations are in English and Spanish. Q35 adults, Q15 students. (updated Aug 2020)
• 🌍 Museum of Modern Art (Museo Nacional de Arte Moderno "Carlos Mérida"), 7 Avenida (Directly across from the Archeology and Ethnology Museum). Same ticket as Archeology and Ethnology Museum. (updated Aug 2020)
• 🌍 Miraflores Museum (Museo Miraflores), 7 Calle 21-55, Zona 11, ☏ +502 475-4621. Tu W Su 09:00-19:00, Th F Sa 09:00-20:00. Museum that focuses on the ancient city of Kaminaljuyú. (updated Aug 2020)
• 🌍 Museo Carlos F. Novella, 15 Avenida 18-01 Zona 6 Interior Finca La Pedrera (Go by taxi to front entrance of cement factory, and tell the guard you are visiting the Museo de la Cuenca Mirador.), ☏ +502 2286-4100 ext 6435. Free museum tracing the legacy of the cement industry. 
• 🌍 Guatemala City Railway Museum (Museo del Ferrocarril FEGUA), 9A Avenida 18-03, Cdad, ☏ +502 22329270, info@museofegua.com. The museum has exhibits of locomotives, passenger carriages and other rolling stock. (updated Aug 2020)

• Oxford Language Center, 20 Calle 23-59, Zona 10, ☏ +502 2368-1231, +502 2368-1332. A small, friendly language school specializing in English, but also offering several other languages including Spanish, Portuguese, Japanese, Mandarin, Dutch, French, Italian, and German, which are taught exclusively by native speakers. This school gives personal service with payment required up front, no refunds. Oxford Language Center also has a second location in Coban. (updated Jul 2015)
• IGA - Instituto Guatemalteco Americano, ☏ +502 338-5555, fax: +502 338-4571, cursosiga@iga.edu. Ruta 1 4-05, Zona 4. Teaching in small groups, normally 1-5 students. 7 levels, starting at basic level. More weight on grammar than the typical language schools in Antigua, with some courses on just practicing. The price is around Q850 for a course of 2 hours a day (M-F), seven weeks (approximately). You can get a discount if you only plan to follow part of the course. The classes are from 09:00-11:00 or 11:00-13:00, and you can combine two classes. The students are from all over the world, many of them children or spouses. 
• Academia Europea, 15 Calle 2-64, Zona 10, ☏ +502 2363-5760, +502 2368-1002. Most of the teachers (in other languages) from this academy teach their native language. It has taken a large portion of the market for language learning because of its unique and patented system. (updated Jul 2015)
• Berlitz, Av. Reforma 7-62, Zona 9, ☏ +502 362-4444. (updated Jul 2015)
• Universidad de San Carlos (USAC), Av. Reforma 0-63, Zona 10, ☏ +502 331-0904, +502 334-7662, +502 335-5635. Q600 for 40 hr (4 weeks). (updated Jul 2015)
• Instituto Austriaco Guatemalteco - Österreichische Schule

Some of the universities give courses open to the public. Check out their websites for more information.

• Universidad Rafael Landivar
• Universidad Francisco Marroquin
• Universidad Del Istmo
• Universidad del Valle
• Universidad San Carlos

• Intecap, Calle del Estadio Mateo Flores, 7-51 zona 5. Tel: +502 2410 5555. An organization created since 1960 for job training. You can learn Guatemalan cuisine, International cuisine, carpentry, mechanics, basic and industrial electricity, electronics, mechatronics, English as a foreign language, dairy processing, meat processing, welding, painting, computer programming, web design, database administration, hair stylist, administration, mansonry, hotel administration, bartender, barista, tailoring of garments, hand crafting, bakery, etc.

• In Nola, 18 Calle 21-31, Zona 10. Tel +502 2337 4498. M-F 08:30-18:30, Sa 08:30-13:30. Enormous selection of fabrics by the yard (prices from Q20-60 depending on quality/thickness). Wood, clothes, leather, ceramic, souvenirs, traditional costumes. You can also get clothes sewn there.
• The artesania market, Zona 13.
• Lin-Canola, 5 Calle 9-60, Zona 1, ☏ +502 253-0138, fax: +502 232-0858. Enormous selection of fabrics by the yard (prices from Q20-60 depending on quality/thickness). Wood, clothes, leather, ceramic, souvenirs, traditional costumes. You can also get clothes sewn there. 
• Centro guatemalteco de textiles, 5 Calle 9-41, Zona 1. Ceramic, wood and fabrics by the yard (Q15-25). Can't compete with the selection at Lin-Canola, but cheaper. In the same street you will find more shops with fabrics in the same price range, but none with the selection of Lin-Canola.
• Central Market, between 8 and 6 Calle/8 and 9 Avenida, Zona 1.

You can rarely find travel guides for the region at these places (not even a Guatemala guide).

• 🌍 Librería SOPHOS, 4A Avenida 12-59, Zona 10 (in Plaza Fontabella), ☏ +502 2419 7070. (updated May 2022)
• 🌍 Artemis Edinter, Gran Centro Comercial Zona 4, second location at Oakland Mall, Diagonal 6, Zona 10, ☏ +502 2335 2409. M-F 09:30-18:00, Sa 10:00-18:00. (updated May 2022)
• Mundo de los Libros a Domicilio Guatemala, La Florida, 5A Avenida 1-14. M-F 09:00-18:00, Sa 10:00-15:00. 

• La Pradera, Blv. Los Proceres, Zona 10
• 🌍 Gran Centro Los Próceres, 18 Calle 2-21 Zona 10, Blvd. Los Proceres, ☏ +502 2326 3400. M-Sa 10:00-20:00, Su 10:00-19:00. (updated May 2022)
• 🌍 Unicentro, 9 Calle 5-47, ☏ +502 2366 6384. Su-F 10:00-19:00, Sa 10:00-20:00. (updated May 2022)
• 🌍 Oakland Mall, Diagonal 6, Zona 10. The newest shopping mall in the city, boasting the first restaurant aquarium in Latin America going by the Nais Aquarium. 
• 🌍 Tikal Futura, Calzada Roosevelt 22-43 Zona 11. M-Sa 10:00-20:00, Su 10:00-19:00. (updated May 2022)
• 🌍 Miraflores, 21 Avenida 4-32 Zona 11. Su-F 10:00-20:00, Sa 10:00-21:00. (updated May 2022)
• 🌍 Pradera Concepción, Km 15.5 de Mall Pradera Concepción, Carr. a El Salvador. In Puerta Parada, next to the road to El Salvador. 

This street has undergone massive changes and is now free of street vendors. It is almost fully pedestrianized, and is best experienced on a Sunday afternoon or early evening. Several coffeeshops and restaurants.

The airport is going through remodeling in phases. The first phase, the North wing, has been finished. It is a modern design with nothing to envy from airports in developed nations. Phase two will see the construction of the South wing. When finished, the airport is said to be the most modern and largest airport in Central America being able to tend to 32 airplanes of different sizes at one time.

One thing you should take home with you from Guatemala is the prize-winning rum Ron Zacapa Centenario. If you don't drink, somebody else is bound to be very happy for a bottle of this exquisite rum. The price tag is around US$45 for a full liter, slightly cheaper than at a supermarket. There are two duty-free shops. The fancy one everybody passes by on the way to/from the gates and one at the end of the terminal behind Gate 11. The latter one is about 20% cheaper for Ron Zacapa rum. If Ron Zacapa is still too expensive for your taste, you may find a bottle of Indita Aguardiente for Q50 more to your liking. The souvenir shops have some nice things if you need some last minute gifts before you leave the country (a bit more expensive than the markets, but not too bad). The books they sell at the airport are ridiculously expensive, double or triple price of a bookstore.

Visa is the most common credit card for use in ATMs. In the main shopping areas, especially in Zona 10, you should have no trouble finding an ATM that takes Visa.

all 5B atm's in Guatemala take Mastercard but 5B atm's have a fee of Q40 per Q2500.

There is a Visa/MasterCard ATM at the south side of the central plaza 8 Calle 5-36, a Visa-only ATM at 5 Avenida 9-39, and a MasterCard only at the corner of 5 Avenida/11 Calle, all in Zona 1.

ATM key pads can be oriented with the 9 at the top left with the numbers descending right and down, or with the 1 at the top left with numbers ascending. If you have a spatial memory and have memorized the motion of punching in your PIN instead of the actual numerical sequence, you might be in for a surprise!

CitiBank or Citi is found throughout the country. The retail branch in La Antigua Guatemala is a fine place to bank and perform international transactions.

You can find quite an array of American fast food restaurants (McDonald's, KFC, Burger King, Wendy's, etc.) as well as Pollo Campero which is the most popular Guatemalan fast food chain. Fast food restaurants in Guatemala are very clean and accessible only to the middle class.

Though a little risky, there are great street vendors that offer a variety of good local foods. Just remember to scope out the one with the best hygiene. This is the most more local.

• Shucos can be found in carts that are usually parked in between "Estadio del Ejercito" and "Campo Marte" zona 5. They are comparable to a super charged hot dog with guacamole, meats such as "longaniza", "chorizo", and bacon. Just make sure you get the one with everything (Con todo).
• Mangoes or cucumbers with salt, pepitoria & limón - you can also get sliced fruit such as mangoes with "pepitoria" (roasted, crushed pumpkin seeds), salt, and lemon in a small clear bag. Or sliced oranges from carts all over the city.
• Gauchitos are also good cart foods. They are basically a pattie with scrambled egg, "chimichurri" and some dressings on a bun. You can find them in various places throughout the city. One favorite is on the "Mirador" on Carretera an El Salvador. It sits adjacent to Cafesa, diner like restaurant, on an outlook overlooking the city. You can order a "Súper Gauchito", a soda, and sit and admire the hustle and bustle of the city below.
• Atol de Elote is a very local and custom drink made from a corn (maize) base. It's somewhat sweet and a drink you must try. It's very rich so if you're not too hungry you can substitute it for a meal. The best place to try it is on the outlook on the other side of the city leaving towards Antigua. Just before you get to San Lucas. Its also another place where you can sit and admire the city from atop a mountain.

• Restaurante La Abuelita, the best homemade food in San Lucas.

Zona Viva, between Avenida La Reforma, 6 Avenida, 16 Calle and 10 Calle in Zona 10 is the best place to find restaurants, bars and nightclubs.

• Hacienda Real, ☏ +502 2380 8383. 5A Avenida 14-67, Zona 10. One of the best places for steak. Try the tortillas with guacamole, frijoles (beans) and chorizo for starters, and the steak pimienta as the main course. Serves a free, delicious caldo while you wait for the meal. 
• Tre Fratelli, 4A Avenida, inside Plaza Fontabella, ☏ +502 2420 5350, infogua@trefratelli.com. Mainly Italian food. 
• Tamarindos, ☏ +502 3296 8696. 5 Avenida 9-27, Zona 10. Asian fusion cuisine, duck, ostrich, steak, shrimps, and maybe the best sushi in the city. Try the Moo Shu Duck, the tuna dishes, and for dessert the bread pudding with ice cream and bourbon sauce, or the chocolate surprise. Expensive cocktails, Q45. 
• Restaurante Fridas, 16 Calle 6-72, Zona 10 (in La Estación food court), ☏ +502 2425 7620. Mexican food. Chicken fajitas, Tortilla soup, pechuga de pollo en salsa de mango, pay azteca, a la flauta flautas, and for starters the queso fundido mixto (melted cheese with mushrooms) are all good. The best margaritas in Guatemala, but watch out when they ask you what kind of tequila you would like in/with it as the price might rise from the normal Q29 to Q85. 
• Donde Mikel, 6A Avenida 13-32. Great place for steak and shrimps. Often full, so book in advance, or show up early. +502 2363 3308
• Tapas y Cañas, part of Forum Majadas, off 26 Ave, ☏ +502 2473 7779. 13 Calle 7-78, Zona 10. Spanish tapas. Try pinchos españoles, pinchos de pollo and albondigas de lomito. You have a choice between sitting in the restaurant or in the bar. 
• Pizzeria Vesuvio, Blvd. los Proceres 3-35, close to Los Proceres shopping mall. Great pizza made over open fire. +502 2323 2323
• Saint Honore, Hotel Intercontinental, 2 Avenida, Zona 10. Maybe the best coffee in Guatemala City. Serves cakes and small dishes. Expensive.
• Zürich, 6 Avenida 12-52, Zona 10. Swiss bakery with cakes and chocolate. Also serves breakfast and lunch.
• Hooters. Avenida La Reforma 16-01, Zona 10, local 18. The same as the ones in the USA. 
• Friday's, 12 Calle 1-25 Zona 10, Edificio Géminis 10 and 8 Calle 26-55 Zona 11, Parque Comercial Las Majadas and at Pradera Concepción shopping mall; the same as the ones in the USA.
• JalapeñoHabanero, 16 Calle 432. Serves excellent tacos for Q20-28 per set of three. Try the spicy pulled pork tacos. The crowd is a mix of hip locals and foreigners.
• Chili's, 14 Calle 4-69, Zona 10. Big burgers and Tex-Mex style food. Slow service.

• Los Cebollines. Plaza España, 7 Avenida/12 Calle, Zona 9. 

• Altuna, 5 Avenida 12-31, Zona 1. Stylish interior. Spanish and Basque cuisine, seafood and paella.
• Hotel Pan-American, 9A Calle 5-63, Zona 1, ☏ +502 2244 0850, fax: +502 232 6402. Continental restaurant. 
• Hotel Ajau, ☏ +502 2232 0488, hotelajau@hotmail.com. 8a av 15-62, Zona 1. Beautiful old hotel with decorations from around Guatemala. Nice restaurant with waiters dressed in traditional costumes. Q80. 
• El Rey Sol , 11 Calle 5-51. Vegetarian restaurant, good value. +502 2232 3516

Carretera an El Salvador

• San Ángel, Carretera an El Salvador. Great view of the city, especially at night; security is very tight, so you can eat with no worries. Try the lomito and the one called Mar y Tierra (Sea and Land): you get a large steak and big shrimps.

Santa Catarina Pinula (suburb just above Zona 10 and the airport)

This town is historically famous for its pork products, and the best tasting, cleanest, most authentic place around is "La Cabanita" which is a quarter block directly south of the cathedral. Fresh "carnitas" Guatemalan style, plus "chicharrones", "longanizas". If you're a fan of those exotic dining-gems from the Food or Travel channels then you'll love this place.

• Super Del Barrio Discount. supermarkets all over Guatemala city
• Despensa Familiar Discount. has 181 stores.
• Max Despensa has 45 stores.
• Paiz has 27 stores.
• Walmart Supercenter has 10 stores.
• Dollarcity Discount. has 100 stores.
• Central Market, between 8 and 6 Calle/8 and 9 Avenida, Zona 1
• Econo Super, Discount. Av Reforma/16 Calle (close to Obelisco), Zona 9
• Gourmet Center, Blv. Los Proceres, Zona 10
• Tiendas, little grocery stores (with any name imaginable) that you can find all over the city; you can get soft drinks, beer, bread, candy, combs, razors, pens, toilet paper, any kind of snack you can think of, phone cards (some of them), etc.; cash only
• Wal-Mart (Supermarket), Pradera Conception mall, Pan American Hwy (CA1) near Colnia Los Flores

• Hostal GuateFriends, 16 Calle 7-40, Zona 13. Aurora 1, ☏ +502 2261-3460. Check-in: 15:00, check-out: 13:00. In Zona 13, one minute from La Aurora International Airport, safe, private parking, affordable, breakfast, lunch and dinner, international foods prepared. Breakfast served 07:00-10:00 From US$18 per person in shared rooms and US$35-40 p/p in private rooms. 
• Pension Meza, 10 Calle 10-17, Zona 1, ☏ +502 2230-1233. In Zona 1, near the Parque Central, safe, cheap, basic. From US$4 p/p in shared rooms and $8 p/p in private rooms. 
• Dos Lunas Guest House, 21 Calle 10-92, Zona 13, fax: +502 2261-4248, info@hoteldoslunas.com. Free services included: airport transfer to or from La Aurora airport, breakfast and WiFi internet. Close to the airport. Dorms and privates from US$14 p/p.. 
• Hostal Hermano Pedro, 6a Avenida 20-53, Zona 13, ☏ +502 2261-4181, infogt@hhpedro.com. Free services included :airport transfer to or from La Aurora airport, breakfast and WiFi internet. Dorms and private from US$17 p/p. Close to the airport. (updated Jul 2019)
• Hostal Los Volcanes, 16 calle 8-00, Zona 13 Aurora, ☏ +502 2261-3040, +502 2261-3584, +502 5853-7016, info@hostellosvolcanes.com. It is 600 m from airport La Aurora. Dorms and privates from US$15 p/p. 
• Hotel Spring, 8 Avenida 12-65, Zona 1, ☏ +502 232-2858. Double room US$22. English spoken. Situated in the colonial house, it has a nice cafeteria in the courtyard. But one annoying thing is that the entrance to the bathroom is very low, expect to bang your head at least once. It also provides internet access, but the prices are a bit steep. Apart from that clean and pleasant. 
• Quetzalroo Backpackers, 6ta Avenida 7-84 zona 10, ☏ +502 5746-0830. A hostel in the financial district (near the airport). It is easy to find, as it's neighbors with the McDonald's in Zona 10. The atmosphere has the laid-back Aussie aspects from Jodie and the local knowledge of Manuel, who are the owners. The rooms go for dorm US$15; Single US$20; Double US$35. 
• Tequila Sunrise Hostel, Ruta 5 7-33 Zona 4, ☏ +502 3287 8723, info@tequilasnrisebnb.com. Check-in: 13.00, check-out: 11.00. 14 bed capsule mixed dormitory, garden, terrace, sun deck, shared lounge/tv area, baggage storage, Lockers, shared kitchen, speaks English, tour desk, free wifi in all areas. from $8 per person. (updated Jan 2022)

• Hilton Garden Inn, 13 Calle 7-65, Zona 9, ☏ +502 2423-0909, fax: +502 2334-4546, staying@hotelesprincess.com. Check-in: 15:00, check-out: 13:00. One mile from Aurora international airport. Free shuttle. From US$89. 
• Best Western Stofella, 2 Avenida 12-28, Zona 10, ☏ +502 24108600. In the heart of Zona 10. Continental breakfast included. From US$66. 
• Comfort Hostel, 17 Calle 14-35 Zona 10, ☏ +502 2367-0754, +502 2367-0755, info@comforthostel.com. 10 minutes to the airport, and 5 minutes to Zona Viva. 
• Ciudad Vieja, 8 Calle 3-67, Zona 10, ☏ +502 2210-7900, fax: +502 2331-9104, info@hotelciudadvieja.com. Doubles from $69 + taxes with continental breakfast and one free hour internet. 
• Hotel Pan American, 9a Calle 5-63, Zona 1, ☏ +502 2244-0850, fax: +502 2232-6402, panamhot@terra.com.gt. Doubles from US$60. Beautiful old hotel with decorations from around Guatemala. Nice restaurant with waiters dressed in traditional costumes. 

• Barceló Guatemala City, 7 Avenida 15-49, Zona 9, ☏ +502 2378-4000, guatemalacity@barcelo.com. Check-in: 15:00, check-out: 12:00. In an early booking you can get rates from US$109 for a double. The hotel is set right in the heart of the city, in the main business district. 
• Holiday Inn, 1 Avenida 13-22, Zona 10, ☏ +502 2421-0000. Check-in: 15:00, check-out: 12:00. Rates from US$100 in advance purchase. 
• Westin Camino Real, 14a Calle 0-20, Zona 10 (Avenida la Reforma y 14 Calle), ☏ +502 2333-3000, reservaciones@caminoreal.com.gt. Check-in: 15:00, check-out: 13:00. Rates from US$120. 
• Real InterContinental Guatemala, 14 calle 2-51, zona 10. Ciudad de Guatemala, 01010. Guatemala, ☏ +502 2413-4444, fax: +502 2413-4445. Offers 160 total rooms, 48 rooms club Intercontinental, 24 business room, 6 junior suites and 1 Presidential Suite, Rooms for disabled and InterContinental Ambassador floor. In their space features 3 restaurants, gymnasia, spa, jacuzzi and pool. US$100-400. 
• Crowne Plaza Hotel, Avenida de la Americas 9-08 Zona 13, ☏ +502 2422-5050, fax: +502 2422-5001. Double rooms from US$95. 

• Uxlabil, 15 Calle final, Oakland, Zona 10. For those planning a longer stay in the city. Differently sized (mostly small) apartments with kitchen. Cleaning service included. Internet connection in the reception. Washing machine. Around $600 per month (shorter stays also possible). 

There are phone booths spread out generously over the whole city. Most of them are from the company Telgua, some from Telefónica, and most take only phone cards. Look for the sign Ladatel or Telefonica both on the phone booths and the places that sell the cards.

There are 3 cellular airtime service providers in this country. GSM frequencies used are 850, 900, and 1900 MHz. If you have an unlocked cell phone that can use one of these three frequencies, you’ll find prepaid SIM cards for sale. Should your phone be of the wrong sort to use locally, very cheap prepaid phones with airtime are said to be available for as little as Q150-200.

• Global Net Cafe, Edificio Plaza Vivar, 6 Avenida/10 Calle, Zona 1. 1 room in the 1st floor and 4 in the 2nd. M-Sa 09:30-18:00. Q3.50/hour.
• Cyber Blue, 1st floor, Edificio Plaza Vivar, 6 Avenida/10 Calle, Zona 1. M-Sa 08:00-18:00 Q4/hour, 18:00-20:00 Q6/hour. Scan, print, burn services.

La Dirección General de Correos y Telégrafos the government agency overseeing the post office (El Correo de Guatemala) serves as the post office for Guatemala. The main post office is in 7 Avenida/12 Calle, Zona 1. A stamp for a postcard to Europe costs around Q4. The postal system in Guatemala has a reputation for not being very reliable, and many Guatemalans have a post office box in Texas where they receive post, magazines and online purchases (brought to Guatemala by courier). You can buy stamps or post mail only at the post offices or its affiliates:

• 7 Avenida/12 Calle, Zona 1
• The airport, Zona 13
• Av. Reforma/14 Calle, Zona 9

Pharmacies are all over the city.

Being the national capital, Guatemala City hosts a lot of embassies. A majority of them are clustered in the areas east and northeast of the airport grounds in Zonas 10 & 14. There are others north of the airport runway in Zona 9 as well. A number of countries maintain a non-resident diplomatic representation to Guatemala from their embassy in Mexico City, Havana or elsewhere in the region while other embassies in Guatemala City are accredited as a non-resident embassy to Belize, Honduras and/or other neighboring countries in Central America. The following countries maintain an embassy in Guatemala City:

• Argentina, 5ta Avenida 6-50, Zona 14, ☏ +502 2464-5900, +502 2464-5916. (updated Jan 2018)
• Belize (Belice), 5ª. Avenida 5-55, zona 14; Europlaza Torre II, Oficina 1502;, ☏ +502 2367-3883, fax: +502 2367-3884. M-F 08:00-14:00 & 15:00-17:00. (updated Jan 2018)
• Brazil (Brasil), Edificio Los Arcos, 2a Avenida 20-13, Zona 10; Apartado Postal 196-A, ☏ +502 2321-6800. M-F 08:30-13:00. (updated Jan 2018)
• Canada, 13 Calle 8-44 Zone 10, Edificio Edyma Plaza, ☏ +502 2363-4348, fax: +502 2365-1210. M-Th 08:00-12:30 & 13:00-16:30; F 08:00-13:30. Embassy is also accredited as a non-resident High Commission to Belize. (updated Jan 2018)
• Embassy of the Republic of China (Taiwan), 4ª Avenida “A” 13-25, Zona 9, ☏ +502 2322-0168, fax: +502 2332-2956. M-F 08:30-16:30. Guatemala has full diplomatic relations with Taiwan as the Republic of China. Therefore, Mainland China does not have diplomatic relations with Guatemala. Some of the nearby PRC embassies are in Mexico City, Havana, Washington DC, San Salvador and San Jose. (updated Sep 2017)
• Colombia, 2a Calle 5-10, Zona 14, Colonia El Campo, ☏ +502 2333-5399, +502 2333-4031. (updated Jan 2018)
• Costa Rica, 5a Avenida 9-33, Zona 14, ☏ +502 2337-4909, +502 2366-4215 (Sección Consular). (updated Jan 2018)
• Cuba, Ave. Las Américas 20-72, Zona 13, ☏ +502 2361 2860. M-F 08:30-13:00. A couple of doors north of the Residencial Covadonga Building. (updated Jan 2018)
• Dominican Republic (Republica Dominicana), 8 Calle 24-69 Zona 10. Centro Empresarial Zona Pradera. Torre II, Oficina 1606, ☏ +502 2261-7016, +502 2261-7017. (updated Jan 2018)
• Ecuador, 3a Ave 12-45, Zona 14, ☏ +502 2368-0397. (updated Jan 2018)
• Egypt (Egipto), 5A Avenida 10-84 Zona 14, Edificio Cobella, 5a Nivel, ☏ +502 23336296, +502 23337358, fax: +502 23682808, embassy.guatemala@mfa.gov.eg. M-F 09:00-15:30. 
• France (Francia), 5ª. Avenida 8-59, zona 14; Edificio Cogefar, Nivel 5, ☏ +502 2421-7370, +502 2421-7474, fax: +502 2421-7407. (updated Jan 2018)
• El Salvador, 15a Avenida 12-01, Zona 13, ☏ +502 2245-7272. M-F 08:30-12:30 and 13:15-15:30. (updated Jan 2018)
• Germany (Alemania), Ave La Reforma 9-55, Zona 10; Edificio Reforma 10, Nivel 10, ☏ +502 2364 6700, fax: +502 2365-2270. M-F 09:00-12:00, M-F 09:00-11:00 (to receive passport & visa applications). The embassy is also accredited as a non-resident embassy to Belize. (updated Sep 2017)
• Greece (Honorary Consulate) (Consulado Honorario de Grecia), Avenida La Reforma 13-70, Zona 9, Edif. Real Reforma, ☏ +502 2420-5400, fax: +502 2420-5475, wkalts@duwest.com. The Greek Embassy to Guatemala is accredited from the Greek Embassy in Mexico City at Calle Monte Ararat 615, Col. Lomas de Chapultepec, Del. Miguel Hidalgo 11010 
• Honduras, 19 Avenida. A. 20-19, Zona 10, ☏ +502 2366-5640, +502 2363-5622 (Sección Consular), fax: +502 2363-5593. (updated Jan 2018)
• Japan (Japón), Ave Reforma 16-85, Zona 10; Edificio Torre Internacional, Nivel 10, ☏ +502 2382-7300, fax: +502 2382-7310. M-F 08:30-12:30 & 14:30-17:00. 
• Republic of Korea (Republica de Corea), 5ª. Avenida 5-55, zona 14; Europlaza Torre III, Nivel 7, ☏ +502 2382-4051, +502 2382-4054, fax: +502 2382-4057. (updated Jan 2018)
• Mexico, 2a Av 7-57, Zona 10, ☏ +502 2420-3400, fax: +502 2420-3410. M-F 08:00-13:00 & 15:00-17:00. (updated Jan 2018)
• Nicaragua, 13 Ave. 14-54, Zona 10, Colonia Oakland, ☏ +502 2368-2284, +502 2333-6434. (updated Jan 2018)
• Panama, 10 calle 0-32, Zona 14, ☏ +502 2207-2999, fax: +502 2207-2996. (updated Jan 2018)
• Peru, 13 Calle 14-24, Zona 13, ☏ +502 2339-1060. M-F 09:00-14:00. (updated Jan 2018)
• Spain (España), 6ª Calle 6-48, Zona 9 (Next to the Tivoli Plaza Building), ☏ +502 2379-3530, +502 2379-3550. M-F 09:00-13:00. Embassy is also accredited a non-resident embassy to Belize. (updated Jan 2018)
• Sweden (Suecia), Ave La Reforma 9-55, Zona 10; Edificio Reforma 10, Nivel 11; Apartado Postal 966-A, Cd Guatemala 01009, ☏ +502 2384-7300, +502 2384-7304 (call appointment number before going), fax: +502 2384-7350. M-Th 08:00-11:00 office hours; M-Th 09:00-10:00 consular phone hours. The embassy is also accredited to Belize, Costa Rica, El Salvador, Honduras, Nicaragua and Panama. (updated Sep 2017)
• Switzerland (Suiza), 16a Calle 0-55, Zona 10, Edificio Torre Internacional, ☏ +502 2367-5520. (updated Jan 2018)
• United Kingdom (Reino Unido), 16 Calle 0-55, Zona 10; Edificio Torre Internacional, Nivel 11, ☏ +502 2380-7300. This embassy also represent the UK in Honduras. 
• United States (Estados Unidos), Ave Reforma 7-01, Zona 10 (next to Hotel La Casa Grande), ☏ +502 2326-4000, fax: +502 2326-4654. 
• Uruguay, 18 Calle 24-69 Zona 10 (Centro Empresarial Zona Pradera Torre IV of.701), ☏ +502 2261-8001. (updated Jan 2018)
• Venezuela, 13 Calle 3-40 Zona 10, Edificio Atlantis, Nivel 10, ☏ +502 2317-0701, fax: +502 2317-0704. M-F 09:30-12:30. (updated Jan 2018)