Rochester and Suburbs

🌍 Frederick Douglass Greater Rochester International Airport (ROC ^IATA), 1200 Brooks Ave (I-390 to Exit 18B or I-490 to Exit 6; follow signs) , is located just southwest of the city proper, 6 mi (9.7 km) southwest of downtown. It's a very nice medium-sized airport, newly remodeled in 2018, with three runways and two concourses. Southwest and Delta see the most passengers, but American, United, and JetBlue also have multiple daily scheduled flights, mostly to their hub airports. Low-cost airlines Spirit, Allegiant, and Avelo also fly from Rochester to vacation destinations in the South.

From the airport, you'll probably use either a taxi ($3/mile; $10 minimum; $2.50/add'l passenger) or a rental car to take you to your destination. Most of the common car rental agencies have a presence here, and this is the only place in the city you can reliably find a taxi to hire. Bus service on RTS is available, but not particularly convenient— Route 23 serves the airport on a half-hourly to hourly basis, and will get you downtown in 25 to 30 minutes. Some hotels in and near the city have free shuttle service to and from the airport, but you won't find many in the outer suburbs.

New York's major cross-state route, the New York State Thruway (Interstate 90), passes through the southern suburbs. The tolls aren't cheap, but it provides the quickest and most popular route into the area from the east and west. From the east, Exit 45 is in Victor; from there, I-490 arcs northwest for about 15 miles (24 km) to the center of Rochester, passing through other suburbs on the way. From the west, Exit 47 is just beyond the county's borders in Le Roy; I-490 travels about 22 miles (35 km) northeast from there into the city.

Exit 46, between them, is for I-390, the primary route into the area from points south. I-390's south end is at I-86, and it also connects with U.S. Route 15 out of Pennsylvania.

From the northeast, if you don't want to head south to the Thruway, most drivers will take State Route 104, a former federal route that constitutes the main rural drag through the northern part of Western New York. 104 also works if you're coming from the northwest—the northern part of the Niagara Frontier—but an alternative is the Lake Ontario State Parkway, which starts 35 mi (56 km) northwest of downtown and follows the lake shore to the Rochester harbor.

Rochester's Amtrak station has daily scheduled service on three lines, with connections to the other upstate cities, plus Chicago, Toronto, Boston, and New York City. The station is not in the "best" part of town, so don't try to walk there at night. The station itself, and its parking lot, are well lit and quite safe, though. Be prepared for delays—this is Amtrak after all—and be aware there's really nothing to do to kill time in or around the station.

A few taxis will often be waiting at the station around the scheduled arrival times, or you may want to arrange for a rental agency to pick you up.

• Greyhound and Trailways share a bus station just across the street from the train station, at 186 Cumberland St. It is some distance north of the RTS hub, although several routes stop nearby.
• Megabus offers service to Rochester from Syracuse and New York City. The bus stop is located at gate 8 of Broad Street Station, an outdoor RTS bus hub on Broad Street east of Chestnut Street. Closed top double decker buses. Free Wi-fi, and power outlets. Wheelchair accessible. Fares from $1 when reserved far in advance.

With the Erie Canal, Genesee River, Lake Ontario, and Irondequoit Bay, waterways are a rare but not unheard-of method of getting to Rochester or its suburbs. Your best bets for mooring are at the mouth of the Genesee (the Rochester harbor) and in Irondequoit Bay, but those only work if you're coming from Lake Ontario. If you're on the Erie Canal coming from points east or west, you can often moor in one of the villages, including Pittsford, Fairport, and Brockport. You could also take the canal to the river, then north almost to downtown, mooring at Brooks Landing or Corn Hill Landing.

Six major rental agencies have desks at the Greater Rochester International Airport: Avis, Budget, Dollar, Enterprise, Hertz, and National. Most also have locations scattered throughout the county, and they will usually come pick you up if you're coming in from, say, the Amtrak station. Contact your preferred agency for details and locations.

Those who balk at needing a car to get anywhere in the Rochester area can at least take heart that it is a very drivable city. A common local maxim is that the travel time between any two points in or around the city is twenty minutes. The expressway system was designed in the 50s, when Rochester's population was booming; this growth slowed to a stop soon afterward, leaving a network of high-capacity roads that rarely see congestion. You'll encounter some mild rush-hour slowdowns, especially on Interstates 390, 490, and 590, but visitors from more populous areas will scoff at what Rochesterians call "traffic".

Construction and severe winter weather can disrupt Rochester's normally placid roads, however. In winter, pay close attention to traffic advisories, and if they say "no unnecessary travel"—they mean it. Most of the time, though, drive slowly and carefully and you'll be fine. It takes locals a snowfall or two to remember this every November, so be extra-cautious early in the season.

The highway system is designed as two loops, the unofficial "Outer Loop" and the official "Inner Loop", with feeders coming in from the west, east, and south. (North is Lake Ontario—no highways there!) The Inner Loop is an urban expressway that once circumscribed downtown Rochester, but its days are numbered, with the east leg already converted back to surface streets and the northern segment slated for similar treatment. Visitors should probably stick to the surface streets and not worry about the Inner Loop, which is primarily for commuters.

I-490 runs east-west right through the middle of the city and forms the bottom portion of the Inner Loop. I-490 is the feeder expressway that connects the Outer and Inner Loops on both the east and west sides of the city, eventually connecting up with Interstate 90, the New York State Thruway, on both ends.

The Outer Loop runs very close to the official city limits. I-390 comes up from the south (where it connects with the Thruway), then turns sharply west at a junction with I-590, which heads east. The two spurs curve out and up to the north to form the bottom part of the loop, until they each reach I-490 on either side of the city. Their Interstate designations end there, but the highways each continue north as State Routes 390 and 590. 390 passes State Route 104 and continues north as an expressway to the Lake Ontario State Parkway, just west of the Rochester harbor. 590 also passes Route 104, but soon becomes a surface road for the rest of its run to the lake, at Seabreeze near Irondequoit Bay.

New York State Route 104 is a major east-west route and forms the northern part of the Outer Loop, although it's only an expressway on one side, from the river east. It's also the main feeder route from the northeast and northwest. New York State Route 531 is an expressway that feeds into I-490 on the west side of the county, south of 104.

The expressways will get you close to your destination, but navigating the surface streets is necessary as well. The only place it's really tricky to drive is downtown Rochester; outside of that, you shouldn't have any problem navigating the surface streets. The region's state routes are well marked and well maintained.

The area bus system is the Regional Transit Service (RTS), run by the Rochester Genesee Regional Transportation Authority (RGRTA) . While the buses are clean, efficient, comfortable, and cheap, the service has often been criticized as inconvenient.

The bus routes are designed as a hub-spoke system, optimized for travelers headed to and from downtown Rochester. The hub is downtown, so travelers trying to get from one suburb to another often have to ride one bus all the way into the city, then another all the way back out. The system works great for getting to the center of downtown, but the typical rider will be faced with a walk or another bus ride to get the rest of the way to his or her destination.

If the bus routes are convenient for you, though, RTS service is hard to beat, especially when the roads get slushy in winter. Every RTS bus has a bicycle rack on front, which can provide some flexibility if you're willing to bike to a bus stop. Fares are $1.00 per ride, or $3.00 for an all-day pass. $14.00 gets you a 5-day pass and $56.00 allows you to ride freely for a full month. Discounted fares are available for children and seniors (although you'll need a Medicare or RTS low-fare card for the senior discount). The $1.00 fare is valid for an hour so you can change buses without paying again - however, you won't normally be given a ticket unless you ask for one, so let the driver know you plan to change.

Bus schedules are available online and throughout the county, especially at transit hubs and information centers.

The Genesee Riverway Trail is fully accessible for bicycles, and they're a common sight all over the area in the summer, especially on the Erie Canal towpath. The low traffic in the area is a boon for cyclists, allowing brave ones to take to the highways (but stay off the expressways!). Also, as noted above, all RTS buses have bike racks mounted on the front, which can be a great convenience.

You can hire a taxi, but you'll need to call ahead to have one pick you up unless you're at the airport or the Amtrak station. Prices are set by the city at $0.50 per ¹⁄₆ mi (0.27 km), plus $2.00 per additional passenger. $10.00 minimum to and from the airport. Local limousine companies can provide more luxurious transportation for a somewhat higher fee.

Uber and Lyft provide service throughout the region, though drivers are hard to find between 2am and dawn, especially in the outer suburbs.

Most boating in Rochester is exclusively recreational in nature, but you may find it a convenient way to travel between destinations.

The Genesee River is not navigable through most of the city, but away from downtown it's workable. You can travel south (upstream) from Lake Ontario as far as the Lower Falls. On the south side, coming from the canal, the farthest downstream you can go is the I-490 bridge near Corn Hill Landing. Upstream from the canal, as you enter the southern suburbs, the river valley widens out and the river takes a gently meandering course with no significant obstacles until you hit Mount Morris, a stretch of about 35 mi (56 km).

The Erie Canal, on the other hand, is designed for boat navigation. A cruise from Fairport in the east to Brockport in the west (which will take about 3–6 hours) can be very pleasurable, and you'll only have a couple of locks and lift bridges to deal with. Note that the Erie Canal is drained every November and not refilled until the end of April.

• Erie Canal — New York's famous waterway runs right through the middle of the county, and was primarily responsible for Rochester's dominance of the region